1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number submitted through our contact form or booking process.
• Vehicle information — make, model, and condition details you provide when scheduling a service.
• Usage data — standard web server logs such as IP address, browser type, and pages visited, collected automatically when you access our website.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and fulfill your service appointments.
• Respond to inquiries and provide customer support.
• Send appointment reminders or service follow-ups.
• Improve our website and service offerings.
• Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. How We Share Your Information

We may share your information with trusted service providers (e.g., payment processors, email platforms) solely to operate our business. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose information if required by law or to protect our rights or the safety of others.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are typically retained for up to 12 months.

5. Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies will not affect your ability to use the site.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

7. Security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests, please contact us at happyhandsautospa@gmail.com or call (678) 508-3505.